Job Duties:
1. Core Responsibilities
b. Act as a liaison between the Clinical Director & HR/Finance Director
c. Consistently build relationships with staff, guardians, and external agencies
d. Communicate regularly with Directors on projects, deadlines, and task
c. Monitor and report progress on assigned task with Directors
d. Predict resources needed to reach objectives and manage resources in an effective and efficient manner
e. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
f. Utilize industry best practices, techniques, and standards throughout entire project execution
g. Perform risk management to minimize project risks
h. Measure Training & Development Managers and Investigation Managers performance to identify areas for improvement
i. Track project performance, specifically to analyze the successful completion of short- and long-term goals
j. Exercise great time management skillsk. Invest adequate time on care home floors. Observe home appearance/maintenance, build staff bonds, hands on mentoring with Training & Development Managers and Investigation Managers
l. Remain flexible and committed to working the hours and times required to perform the essential responsibilities of the job a. Including evenings and weekends as necessary
m. Complete performance reviews
n. Oversee and approve hours for Training & Development Managers, Investigation Managers, and the Home Manager team
o. Ensure weekly management meetings are completed by the Training & Development Managers and Investigation Managers
p. Oversee PTO request for the Training & Development Managers and Investigation Managers.
q. Track and monitor task completion, fulfillment of due dates for the Training & Development Managers, Investigation Managers and the Home Management team
r. Interview applicants for all open Home Manager positions.
s. Create and ensure implementation of training plan for all hired new Home Managers.
t. Hold the Training & Development Managers, Investigation Managers and the Home Management team accountable for tasks, time management, professionalism, etc.
a. May result in issuance of coaching and documenting via training forms, Disciplinary Action forms, or Corrective Action Plans.
b. Complete In home visits weekly
Job Description:
Program Supervisor
2. Requirements a. Minimum of two years in a Leadership role
b. Bachelor’s Degree in related field (preferred)
3. Effective Teamwork & Communicationa. Maintain a positive, open relationship with all staff
b. Utilize all communication tools including the Information Network (FIN)
c. Maintain and advocate for all residents’ rights
d. Complete any additional tasks assigned from the Clinical Director & HR/Finance Director
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